The Coaching Difference in Detail: Bosses oversee, enforce, and override VERSUS, coaches who listen, support, and develop their people.
In other words, coaches start with a different mindset - Coaches focus on being supportive, intentional, and future-oriented. Technically anyone who is well equipped for a specific target can be a coach, not just managers! The best coaches use the following approaches:
- High frequency, efficient check-ins on progress towards milestones and targets
- Purposeful, relationship-building conversations about performance
- Recognizing and celebrating people for intentional, innovative work
- Focusing on employing a strengths-centered development process
- Aligning individual, team, and company targets
- Fostering community engagement between people
- Providing training resources and coaching best practice tips for managers and leaders
- Effective alignment between employees and management comes when supervisors stop seeing themselves as bosses and start seeing themselves as coaches.
For managers to positively influence employee well-being, they must be upskilled from boss to coach so that they can have honest, meaningful, developmental conversations with their team. Remember, managers account for 70% of the variance in team engagement!
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